What information do we collect from users?
Cms2 collects several categories of information when you register and use our platform. This collection is done transparently and only for legitimate purposes:
- Account information: Full name, email address, phone number, date of birth, and identity verification details collected during registration or the identity verification process.
- Device and browser information: IP address, device type, operating system, browser version, and other technical data automatically collected when you access the platform.
- Financial transaction information: Records of deposits, withdrawals, and betting history in MYR (RM). Card or bank account details are not stored directly by cms2 — they are processed through secure payment processors.
- Usage data: Pages visited, session duration, features used, and in-platform interactions — helping us understand usage patterns and improve our services.
- Cookies and tracking technologies: Small files stored on your device to maintain your login session, save preferences, and help us analyse platform traffic.
How is your information used?
All information collected by cms2 is used solely for the purposes stated below and will not be sold to any third party for advertising purposes:
- Processing account registration, login, and user identity verification.
- Securely processing deposits, withdrawals, and financial transactions in MYR.
- Providing customer support and responding to enquiries received via email or support channels.
- Sends important notifications about your account, policy updates, or unusual activity detected on your account.
- Improving the user experience on the platform through anonymised usage data analysis.
- To comply with applicable laws and regulations in Malaysia, including anti-money laundering obligations.
How are cookies and tracking managed on this platform?
The cms2 platform uses cookies to keep core platform functions running smoothly. There are two main categories of cookies we use:
Essential cookies: Required to maintain your login session, ensure transaction security, and keep core platform features functioning. These cookies cannot be disabled without affecting basic platform functionality.
Analytics cookies: Used to understand how users interact with the platform, which pages are visited most frequently, and session duration. This data helps us improve platform design and performance.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect your experience on the cms2 platform.
Data storage, security, and third-party sharing
Storage and security
All user data is stored on servers protected with SSL encryption and multi-layered security measures. cms2 applies strict access controls to ensure only authorised personnel can access users' personal information. Financial transaction data is retained for the period required under Malaysian law and deleted once that period expires.
Third-party sharing
Cms2 does not sell or rent users' personal information to third parties. Information may be shared with authorised payment processors for the purpose of handling MYR transactions, or with relevant authorities when required by law. All third parties working with us are bound by strict confidentiality agreements.
User rights and how to contact us for any privacy enquiries
As a cms2 platform user, you have the following rights regarding your personal information:
- Right to access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to rectification: If your information is inaccurate or incomplete, you may request an update through your account settings or by contacting customer support.
- Right to erasure: You may request account closure and deletion of your personal information, subject to legal record-keeping obligations that may prevent full deletion within certain periods.
- Right to object to processing: You may object to the processing of your information for specific purposes, such as marketing communications.
To exercise any of the rights above, or if you have any questions regarding this privacy policy, please contact the cms2 support team by email at: [email protected]. We will endeavour to respond to every request within seven business days. Further information on account and privacy can also be found in the frequently asked questions us.
Cms2 reserves the right to update this privacy policy from time to time to reflect changes in data practices or legal requirements. Users will be notified of significant changes via in-platform notifications. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Have questions about how we handle your data?
Contact the cms2 support team or visit the FAQ section for more information about your account security and privacy.